We pay attention to the highest security standards when paying on the Internet. All payments to us are forwarded and managed by the PCI DSS-certified Novalnet AG. You can check your payment procedures at any time in the Novalnet AG service portal.
Did you find a transfer on your account statement that you can not understand?
Would you like to know more about the debiting of Novalnet AG?
Click on “To Novalnet Service Portal” to log in to the service portal and check your payments to us.
Please use the email address you used when placing your order with us. Enter your transaction ID (TID) as your password. You will find your TID on your MUSIC2BIZ invoice or in your MUSIC2BIZ customer account in the invoice table in the “Documents” section.
If you have login problems, please contact the Novalnet-Hotline +49 (0) 89 923068329
Security when paying on the internet means more than just a secure data center!
Novalnet AG has successfully passed the test according to the PCI DSS * (Payment Card Industry Data Security Standard) organization.
Novalnet AG meets all the security requirements of the PCI-DSS rules:
The PCI-DSS certification has been developed by the credit card industry so that the payment procedures can be safely carried out while adhering to all regulations.
Novalnet AG always carries out the regular recurrent checks by an external service provider.
This confirms in writing that the strict criteria of the PCI-DSS organization are fulfilled by Novalnet AG at all times!
* PCI-DSS (Definition at Wikipedia): The Payment Card Industry Data Security Standard, usually abbreviated to PCI, is a payment system that deals with the handling of credit card transactions and is supported by all major credit card organizations. Trading companies and service providers who store, transmit, or process credit card transactions must comply with the regulations. If they do not stick to it, they can impose charges, impose restrictions, or ultimately prohibit the acceptance of credit cards.