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Help – FAQ

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Advertisments

  • ADVERTISEMENTS
    All our music programs are free from external advertising. Nevertheless you as customer can include your own radio ads in your music streams for your store or branches. We provide you with a powerful spot management tool for storing, planning and inserting your own radio spots. In addition, our store management tool provides all the features required to centrally manage music and advertisement inserts from an online master account for any number of branch offices.

Firewall

  • Ports used by MUSIC2BIZ streamit playern
    For Streamit’s Lisa in-store audio players (Lisa, for short) to work correctly in networks with restricted incoming/outgoing traffic access (by a router or when firewalls are used), traffic must be allowed on a few ports. This article specifies which ports and which domain names are used by the Lisa for the different functions. In all cases the traffic is initiated by the Lisa (outbound) and uses TCP. For Lisa devices registered on Device portal before February 2, 2015, different ports may be in use, see the end of this article. For Lisa devices using the ADP (Streamit Audio Distribution Platform), different ports are used, please contact support about this.  
    Function Domain Port
    Activation activate.streamit.eu 80
    Software update www.streamit.eu 80
    Configuration update devices.streamit.eu 80
    Schedule update devices.streamit.eu 80
    Monitoring monitoring.streamit.eu 80
    Audio streaming depends  
      For audio streaming, the domain and port that is used, depends on the audio stream provider. You would have to look at the URL of the Lisa preset(s) to determine the domain and port that is used.   Lisa devices registered on Device portal before February 2, 2015 When the Lisa is registered on Device portal before February 2, 2015, the domains and ports listed in the table below may be used. This depends on the so-called ‘Platform’ (General settings tab) that is selected. If this is ‘Device portal on port 9999 (old platform)’, then the following domains and ports are used:  
    Function Domain Port
    Activation activate.streamit.eu 80
    Software update www.streamit.eu 80
    Configuration update devices.streamit.eu 9999
    Schedule update devices.streamit.eu 9999
    Monitoring devices.streamit.eu 4444
    Audio streaming depends  
      For audio streaming, the domain and port that is used, depends on the audio stream provider. You would have to look at the URL of the Lisa preset(s) to determine the domain and port that is used.

Licences

  • WHAT IF I HAVE A SEASONAL BUSINESS OR AN EVENT BUSINESS?
    In this case, we take into account the season time period or the event character and calculate an appropriate cost rate.
  • WHAT IF MY COMPANY WILL BE CHECKED BY RIGHTS MANAGEMENT SOCIETY STAFF LIKE GEMA?
    Simply show the written licence declaration from MUSIC2BIZ to the rights management staff MUSIC2BIZ keeps a written license declaration of the royalty free status of the composer and the music. In case you need a document to proof your usage of royalty free music from MUSIC2BIZ, we can provides you as a customer with such a confirmation of the royalty exemption for regular checks by the rights collecting society staff. The MUSIC2BIZ declaration is used in the case of on-the-spot checks by the GEMA or other rights collecting society staff to certify that the subscribed music flatrate is compliant and therefore our customer does not have to pay royalty fees.

    Find out now: How much you can save on your license fees!

    And if you want to find out how much money you can save on our royalty free music every month, simply use our music cost savings calculator.

Product features

  • ADVERTISEMENTS
    All our music programs are free from external advertising. Nevertheless you as customer can include your own radio ads in your music streams for your store or branches. We provide you with a powerful spot management tool for storing, planning and inserting your own radio spots. In addition, our store management tool provides all the features required to centrally manage music and advertisement inserts from an online master account for any number of branch offices.
  • HOW CAN I BE SURE YOUR MUSIC STREAMING WILL FIT TO MY COMPANYs INFRASTRACTURE?
    We manage a wide range of companies from individual businesses in rural areas to large national chain stores with many locations. The technical conditions in these companies are quite different. However, we rarely encounter difficulties with the use of our streaming services. Our system is very robust and can be flexibly adapted thanks to open standards. The minimum requirement for the use of our music flat rates is a stable internet connection and an Internet PC which is connected to a HiFi system. Alternatively, we recommend using a streaming hardware. You can buy a reliable streaming receiver at a favorable price from us. To ensure that our service is suitable for your company, it is best to use the free 30-day trial period. Needless to say, free phone support from our team is included. You can register for the free trial period using this link.
  • WHAT IF I WANT TO USE YOUR MUSIC FOR MORE THAN ONE LOCATION?
    Our branch management tool is made exactly for this reason. It provides all the features you need to control the music transmission to many local stores. Even your own advertising inserts can be managed centrally for any number of branches from your customer account with our branch management tool.

Security

  • ARE MY PAYMENT DATA SAFE?
    We ensure that our payment provider meet the highest security standards when processing your payments on the Internet. Our payment service is PCI-DSS certified. All payments to us will be transmitted and supervised by the PCI DSS certified Novalnet AG. You can check your payment procedures at any time in the Novalnet AG service portal. Visit the Novalnet service portal.        
  • WHAT MEANS “PCI DSS CERTIFICATION” FOR ME AS YOUR CLIENT?
    The PCI-DSS certification has been developed by the credit card industry so that payment procedures can be carried out safely and in compliance with all regulations. Security when paying on the Internet means more than just a secure data center. Our payment service provider, Novalnet AG, has passed the test according to the requirements of the PCI DSS organization (Payment Card Industry Data Security Standard) and successfully passed this test. PCI-DSS (Definition at Wikipedia)

Software

  • MUSIC2BIZ SOFTWARE PLAYER
    With our free software player, you can control and play the MUSIK2BIZ music programs. In addition, our streaming software provides the permanent availability of our music; Even if your Internet connection is temorarily not available because of a technical defect. You can find some use cases on our website under "Software-Player". Click here for information about "Hardware-Systems".

Sound Branding

  • SOUND BRANDING
    Sound branding is as indispensable to the brand image of a company as its brand name, logo and product design. As a technical service provider, we provide companies and agencies with the tools and the music that enable the realization of an individual sound branding. As an agency, you define your individual brand sound for your customer. They define the titles, artists, styles and musical characteristics that make this sound unique. We provide the music library and a powerful playlist management tool for its implementation. As a company, you have a clear idea about which music makes your brand sound unmistakable. We provide you with our music library and a powerful playlist management tool for its implementation.

Subscription agreement

  • WHAT IS THE PERIOD OF VALIDITY OF THE SUBSCRIPTION AGREEMENT
    The duration of a music subscription is 12 months. An agreement can be terminated by mail or by email. In the case of a quarterly payment, the termination must reach us 1 month before the end of the quarter, with annual payment 1 month before the end of the 12 month period.
  • IS THE 30-DAY FREE TEST REALLY FREE?
    We keep word. The first 30 days are free. You can use your music flat during the time period free of charge and cancel at any time. To terminate, just click on the "cancel" button in your test account or send an email to info@music2biz.com.
  • WHAT IF I HAVE A SEASONAL BUSINESS OR AN EVENT BUSINESS?
    In this case, we take into account the season time period or the event character and calculate an appropriate cost rate.